Returns & Exchanges
At The Harvard Shop, we want you to be completely satisfied with your purchase. If you are not happy with your apparel or accessories, we offer a 30-day window for returns and exchanges on all unworn, unwashed items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items in their original condition.
Ship Your Package
Affix the return label to your package and drop it off at any authorized carrier location to be sent back to our distribution center.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing